Team Bonding Terms & Conditions


Bad weather arrangements:

In most cases with light rain / showers we can still go ahead with the event as planned. We do have some simple concessions for comfort such as moving slightly to undercover checkpoints for the Amazing Race or short cuts for anyone feeling unwell or uncomfortable. We routinely do weather checks prior to the event and if the forecast is unfavourable, we will consult you and you can decide if you would prefer to postpone your event to an alternative date. (please take note of the cancellation policy) Alternatively we can change your outdoor event to our popular indoor event “Game Show”, provided we can source a suitable venue, (this may incur an additional cost)  or we can come to your office to host.

Cancellation policy:

The 20% deposit is non-refundable. However, we are happy to use this deposit as a credit towards a future Team Bonding event. Bookings that are cancelled or postponed within 48 hours of your event, we withhold the right to invoice you for any staff or out of pocket costs involved in the event changes.

Kombi Events – Kombi bookings are unfortunately non-refundable and non-transferable.

Postponed Events:

We will hold the deposit for a year from time of booking for postponed events for you to book the event back in. Please note that prices are subject to change in this time and will be invoiced accordingly.

Booking terms:

You can book your event in via email or phone, once you have decided to proceed with your event, we will invoice you the non-refundable 20% deposit. Approximately 7-10 days prior to your event we will email you with all the details required for your event, including meeting spot, balance invoice & what to bring.


We are more than happy to help secure a venue to finish your Amazing Race or host your Team Bonding Event, however Team Bonding is not liable if the venue double books or cancels the booking. All charges, including booking fees will be passed on to the client & will not be the responsibility of Team Bonding.

Photography, Videos & Marketing:

Any photos or videos taken during your event remain the property of Team Bonding & we retain the right to use these on our own website and social media (Facebook, Instagram & YouTube). Unless we receive an objection, we will assume that permission has been granted.

First Aid:

Our staff carry basic compact first aid kits, and hand sanitisers. All our staff have mobile phones & all our courses are accessible by emergency services if required. Also, for your peace of mind, all of our event facilitators are double vaccinated.


We understand wear and tear on equipment happens and things go missing or accidently lost along the way as part of the events. However, if equipment is purposefully damaged or stollen we do reserve the right to change the client for the replacement of these items.


As outlined in some of the event descriptions we work with suppliers for equipment and event partners. Sometimes quotes change slightly from originally quoted, due to updated pricing or changes to event bookings made. We reserve the right to pass on the updated quote to the client in the event that this arises.